notificationsperson

Privacy Policy

Last updated: March 1, 2026

1. Overview

itverse ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the itverse eLearning platform.

2. Information We Collect

We collect the following types of information:

  • Account data: Name, email, password (hashed), profile picture, bio
  • Learning data: Course enrollments, progress, quiz answers, practice submissions, certificates earned
  • Usage data: Pages visited, features used, time spent, device info, IP address
  • Payment data: Billing information processed securely through our payment provider (we do not store card numbers)
  • Communication data: Forum posts, discussion comments, support messages

3. How We Use Your Information

  • Provide and personalize the learning experience
  • Track progress, issue certificates, and maintain leaderboards
  • Process payments and manage subscriptions
  • Send notifications about courses, updates, and account activity
  • Improve the platform through analytics and AI-powered recommendations
  • Prevent fraud, abuse, and enforce our Terms of Service

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Instructors: Aggregated enrollment and completion data for their courses
  • Service providers: Payment processors, email services, and cloud hosting
  • Legal authorities: When required by law or to protect rights and safety

5. Cookies

We use cookies and similar technologies to authenticate sessions, remember preferences, and analyze usage. You can manage cookie preferences through the cookie consent banner or your browser settings.

6. Data Retention

We retain your data as long as your account is active. When you delete your account, we permanently remove your personal data within 30 days, except where retention is required by law (e.g., billing records).

7. Your Rights

You have the right to:

  • Access your personal data (Settings > Data & Privacy > Export)
  • Correct inaccurate information (Settings > Account)
  • Delete your account and associated data (Settings > Data & Privacy)
  • Withdraw consent for optional data processing
  • Request data portability

8. Security

We protect your data with encryption in transit (TLS) and at rest, secure password hashing, two-factor authentication, and regular security audits. However, no system is perfectly secure, and we cannot guarantee absolute protection.

9. Children's Privacy

itverse is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it promptly.

10. Contact

For privacy-related questions or requests, contact us at support or email privacy@itverse.io.